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News

Winter Break Hours

WebStore observes designated University holidays in the months of December and January. As a result, you can expect delays in both customer service and order processing during Winter Break.

‚ÄčCustomer Service
WebStore customer service will be unavailable from December 24 - January 1. During this timeframe, customers will be able to shop, purchase, download, and access order histories. However, customer support emails will not be answered until WebStore reopens on Tuesday, January 2, 2019.

Media Shipping 
Likewise, software purchased with a shipping option between December 24 - January 2 will not be processed and shipped until January 3, at the earliest.

 
‚ÄčIf you have questions contact webstore@illinois.edu.