My Account


University of Illinois WebStore

Frequently Asked Questions:

Please review our FAQs for help with the most common WebStore support questions.

Please email any support questions or problems to

Champaign/Urbana Support Information

Web: Chat Live with the CITES Help Desk
Phone: 217-244-7000
In Person: Please visit the CITES Help Desk

Chicago Support Information

Phone: 312-413-0003
In Person: Please visit the ACCC Help Desk

Springfield Support Information

Phone: 217-206-6000 or toll free 877-847-0433
In Person: Please visit the Technology Support Center

We appreciate your feedback.

For more information, or if you have questions, comments, bug reports, ideas or suggestions, please complete the form here.