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University of Illinois WebStore

Frequently Asked Questions:

Please review our FAQs for help with the most common WebStore support questions.


Please email any support questions or problems to WebStore@illinois.edu.


Champaign/Urbana Support Information

Web: Chat Live with the CITES Help Desk
Phone: 217-244-7000
In Person: Please visit the CITES Help Desk


Chicago Support Information

Web: http://www.uic.edu/depts/accc/software/software.html
Phone: 312-413-0003
In Person: Please visit the ACCC Help Desk

Springfield Support Information

Web: http://www.uis.edu/its/otherservices/software.html
Phone: 217-206-6000 or toll free 877-847-0433
In Person: Please visit the Technology Support Center


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For more information, or if you have questions, comments, bug reports, ideas or suggestions, please complete the form here.