Get Creative Cloud
Follow the steps below to obtain your Adobe Creative Cloud license through the WebStore.
Start Here: Choose Your Situation
Select the option that best describes you:
- Faculty or Staff
- Student
- Student Employee
- Using a University-managed computer
Faculty & Staff
Get Your License
- Go to: https://webstore.illinois.edu
- Click Shop Personal Purchases
- If using a departmental CFOP → select Shop Unit Purchases
- Log in with your university credentials
- Search for Adobe
- Select:
Adobe Creative Cloud for University Staff Enterprise Access - Click Add to Cart and complete checkout
Your license will activate within ~2 hours
Students
Get Your License
- Go to: https://webstore.illinois.edu
- Click Shop Personal Purchases
- Log in with your university credentials
- Search for Adobe
- Select your campus offer:
- UIUC Students
- UIC Students
- UIS Students
- Add to cart and complete checkout
Your license will activate within ~2 hours
Student License Notes
- Student licensing is funded separately by each campus
- Availability may vary by campus and term
- Contact your department for funding questions
Student Employees
!!! warning "Important Eligibility Information"
- Student employees are **not eligible** for Staff licensing
- Use the **Student license** unless your department provides one
If Adobe is required for your job:
- Your department may purchase:
Adobe for Student Employee Personal Computer Use - This must be purchased by a unit using a CFOP
Ordering Notes (All Users)
- Only one license per user is allowed
- If you already have a license, you cannot order again
- No separate Acrobat Pro license exists—Acrobat is included
Purchasing for Someone Else
If purchasing on behalf of another user:
- Enter their name in the order notes
- Submit the registration form in your confirmation email
After You Order
- Your license activates within ~2 hours
- You will receive:
- Order confirmation
- Email receipt
- Keep your order number for support requests
Renewing Your License
- Place a new order through the WebStore
- Previous orders cannot be reused
- After renewal:
- Open the Creative Cloud app
- Sign out and sign back in
Install and Use Adobe Apps
The WebStore provides the license only.
Apps must be installed separately.
Personal Computers
- Download from: https://adobe.com
- Or use the Creative Cloud Desktop App
University-Managed Computers
- Apps may already be installed
- Or available in the Software Center
!!! note You may see:
**"You don’t have access to manage apps"**
This is normal for managed devices.
If apps are missing or not working: - Contact your IT support team
Software Center Instructions
Refresh Your License
If Adobe apps are not recognizing your license:
- Open Creative Cloud Desktop App
- Sign out
- Sign back in
- Update apps if needed
Troubleshooting Tips
- Older versions of Adobe apps may not reauthorize
- Always update Acrobat and other apps
- Restart the app after updates
Need to Install Apps?
Follow this guide:
http://dl.webstore.illinois.edu/docs/ii/Adobe_Install.htm
Additional Notes
- Only eligible offers will appear in the WebStore
- Licensing differs, but products are the same for students and staff